Effective Date: December 15, 2024

Overview

This website is operated by Annelie Wendeberg. Throughout the site, the terms “we,” “us,” and “our” refer to Annelie Wendeberg. We offer this website, including all information, tools, and services available through it, conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By accessing or using this website and its services (collectively referred to as the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not accept these terms, please refrain from using the website.

Updates

We may update or modify these Terms at any time by posting changes on this page. It is your responsibility to review these Terms periodically. Continued use of the site after modifications signifies your acceptance of the updated terms.

Section 1: Eligibility

By using this site, you confirm that you are:

  1. At least the age of majority in your jurisdiction, or
  2. Accessing the site with the consent of a parent or legal guardian if you are a minor.

You must not use this website or its content for any unlawful or unauthorized purpose, including violating copyright laws or transmitting harmful software. Breach of these terms may result in immediate termination of access.

Section 2: General Conditions

We reserve the right to refuse access to the Service for any reason at any time. By submitting content (excluding payment data), you agree it may be transferred across networks in unencrypted formats for functionality or technical adaptation.

You agree not to:

  • Copy, sell, resell, or exploit any part of the Service without our written consent.
  • Use automated tools (e.g., bots, scrapers) without authorization.

Section 3: Accuracy and Updates

The content provided on this website is for general informational purposes. While we strive for accuracy, we do not guarantee that information on the site is current or complete. You rely on the content at your own risk.

We reserve the right to modify site content at any time without obligation to update users.

Section 4: Purchases and Pricing

All products and services are subject to availability. Pricing and descriptions are subject to change without notice. We reserve the right to limit quantities or discontinue items at our discretion.

Refunds and returns are subject to our Return Policy (see below).

Section 5: Account Responsibilities

You agree to provide accurate and complete information during purchases and promptly update your account if changes occur. We reserve the right to:

  • Limit or cancel orders if we suspect unauthorized, fraudulent, or reselling behavior.
  • Deny refunds if inaccurate information results in failed delivery.

Section 6: Third-Party Services

Our site may integrate tools or links to third-party platforms (e.g., payment processors). Use of these is subject to the third-party's terms. We are not liable for any issues arising from your use of these external services.

Section 7: Prohibited Conduct

You agree not to:

  • Engage in unlawful activities through the site.
  • Harass, harm, or defame others.
  • Upload harmful software or attempt to breach our site's security.
    Violations will result in termination of access.

Section 8: User Contributions

When submitting content (comments, suggestions, reviews, etc.), you grant us a perpetual, non-exclusive, royalty-free license to use, modify, and distribute your contributions. Contributions must not:

  • Infringe third-party rights, including intellectual property.
  • Contain unlawful, abusive, or offensive material.

Section 9: Intellectual Property

All site content, including text, graphics, and logos, is the intellectual property of Annelie Wendeberg unless otherwise noted. Unauthorized reproduction is prohibited.

Section 10: Limitations of Liability

The Service is provided “as is.” We disclaim warranties of any kind, express or implied, including fitness for a particular purpose. We are not responsible for damages, including data loss, interruptions, or missed opportunities, arising from your use of the site.

In jurisdictions where liability limitations are restricted, our liability is limited to the maximum extent permitted by law.

Section 11: Governing Law

These Terms shall be governed by and construed under the laws of Sweden, without regard to conflict of law principles.

Section 12: Contact Information

For questions about these Terms, contact:

Annelie Wendeberg
Email: me@anneliewendeberg.com
Mailing Address: Mästerby Ajmunds 616, 62232 Gotlands Tofta, Sweden

Return Policy

If you encounter issues with your purchase, please review the following guidelines and contact me at me@anneliewendeberg.com for help.

Original Artwork and Giclée Prints

Damaged or Faulty Items

If your original artwork or giclée prints arrive damaged or defective:

  1. Take photos of the damage immediately upon receipt.
  2. Contact me at me@anneliewendeberg.com within 7 days of delivery.

I will evaluate the situation and may request that the item be returned before issuing a replacement or refund. Return shipping costs are your responsibility unless the damage is determined to be my fault.

Change of Mind

Due to the nature of original artwork and limited-edition prints, I cannot accept returns or exchanges unless the item is damaged or faulty. Please consider your purchase carefully before placing an order.

Paperback Books

Damaged or Faulty Paperbacks

For damaged or defective paperbacks:

  1. Take photos of the damage.
  2. Contact our printer, Bookvault, within 7 days of delivery for assistance.
  3. Provide your order details when contacting them.

If you need further assistance, please email me at me@anneliewendeberg.com.

Change of Mind Returns

You have the right to return paperbacks if you change your mind:

  • Contact me within 14 days of receiving the books.
  • Return the books unread and in their original packaging. Include the dispatch note with your return.
  • Returns must be shipped to me at your own cost.

Please note: Personalized paperbacks are non-refundable.

eBooks

Refund Policy

You may request a refund for eBooks within 7 days of purchase, even after downloading the file. Refund requests must include:

  1. Your purchase receipt.
  2. A brief explanation of the issue or reason for your request.

If your refund is due to technical difficulties with your e-reader, include correspondence with BookFunnel’s support team. Refunds will not be processed without this information.

Lost Parcels

For any parcels lost in transit:

  • Contact me within 30 days of the estimated delivery date.
  • Provide your order details to begin the claims process.

Questions or Assistance
For any concerns not addressed above, please reach out to me at me@anneliewendeberg.com.